Privacy Policy

Last Updated: OCTOBER 2026

CAM Packaging Systems (“CAM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect, use and disclose.

This Privacy Policy explains how we handle personal information when you visit https://cam-systems.ca/ (the “Website”), contact us about packaging equipment or custom solutions, request information or quotations, communicate with our team, or otherwise interact with our business.

1. Personal Information We Collect

Depending on how you interact with CAM Packaging Systems, we may collect:

Name, email address, telephone number and business contact information;
Company name, job title, industry and other professional information;
Information submitted through website contact forms, equipment inquiries, quotation requests or other forms;
Details about packaging requirements, equipment interests, project specifications and requested solutions;
Communications and correspondence with our sales, technical or customer support teams;
Information relating to customer relationships, orders, transactions and service requests, where applicable;
Preferences regarding communications and marketing;
IP address, browser, device and operating-system information;
Website activity, including pages visited, referring websites and interactions with content;
Approximate geographic location derived from an IP address;
Cookie identifiers and similar online identifiers; and
Other information voluntarily provided to us.

We may also receive information from business partners, service providers or publicly available business sources where permitted by law.

We seek to collect only information reasonably necessary to operate our business, respond to inquiries and provide our products and services.

2. How We Use Personal Information

We may use personal information to:

Respond to inquiries about packaging equipment, automation and custom packaging solutions;
Evaluate project requirements and prepare quotations, proposals or recommendations;
Provide information about our equipment, capabilities and services;
Communicate with prospective and existing customers;
Support equipment purchases, installations, service requests and ongoing customer relationships;
Operate, maintain, secure and improve our Website;
Understand Website usage, visitor engagement and content performance;
Improve our products, services and customer experience;
Maintain business and administrative records;
Detect and prevent fraud, misuse or security incidents;
Meet applicable legal, regulatory and contractual obligations; and
Provide marketing communications, product updates, company news or event information where consent has been obtained or otherwise permitted by law.

We will not use personal information for materially different purposes without providing appropriate notice or obtaining consent where required.

3. Consent

Where required by applicable law, CAM Packaging Systems obtains consent for the collection, use and disclosure of personal information.

Consent may be provided when you submit a Website form, request information, communicate with our team or choose to receive marketing communications.

You may withdraw consent for certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.

4. Cookies and Similar Technologies

Our Website may use cookies, pixels, tags and similar technologies to support Website functionality, understand visitor behaviour and improve the online experience.

These technologies may include:

Strictly Necessary Cookies: Required for Website security and core functionality.
Functional Cookies: Support enhanced Website features and user preferences.
Analytics Cookies: Help us understand Website traffic, performance and visitor interactions.
Marketing Cookies: Where applicable, help measure advertising performance and support relevant marketing communications.

Where required by applicable law, non-essential cookies will only be activated after appropriate consent has been obtained.

You can manage your choices through your browser settings.

5. Analytics and Third-Party Technologies

CAM Packaging Systems may use third-party technology providers to support Website operations, analytics, security and marketing activities.

Depending on the Website configuration, these may include Google Analytics, Google Tag Manager or other approved analytics and marketing platforms.

These services may collect information about Website usage through cookies or similar technologies, subject to applicable privacy laws and consent requirements.

6. Marketing Communications

Where permitted by applicable law, we may communicate with prospective and existing customers about:

Packaging equipment and custom solutions;
New products, technologies and capabilities;
Industry insights, company announcements and updates;
Trade shows, industry events and exhibitions; and
Other relevant business information.

You may unsubscribe from electronic marketing communications at any time using the unsubscribe link included in our messages or by contacting us at sales@cam-systems.ca.

Unsubscribing will not prevent us from sending necessary transactional, service-related or administrative communications.

7. When We Share Personal Information

CAM Packaging Systems does not sell personal information as part of its ordinary business operations.

We may share personal information where reasonably necessary with:

Website hosting, technology and IT service providers;
Customer relationship management and business communication providers;
Analytics and marketing service providers, where applicable;
Service providers supporting customer inquiries, equipment orders or business operations;
Professional advisors, including legal and accounting professionals;
Government or regulatory authorities where required or permitted by law;
Parties involved in a business transaction, such as a merger, acquisition or reorganization; and
Other parties where consent has been provided or disclosure is otherwise permitted by law.

Service providers are expected to handle personal information appropriately and in accordance with applicable contractual and legal obligations.

8. Processing and Storage Outside Your Jurisdiction

CAM Packaging Systems or its third-party service providers may process or store personal information in Canada, the United States or other jurisdictions.

Information processed outside your jurisdiction may be subject to the laws of the country in which it is stored or processed.

Where required, we take appropriate measures to protect personal information transferred across borders.

9. Retention

We retain personal information only for as long as reasonably necessary to:

Respond to inquiries and provide requested information;
Maintain customer and business relationships;
Support equipment sales, service and related business operations;
Maintain appropriate business records; and
Satisfy applicable legal, contractual, accounting and regulatory requirements.

When information is no longer required, we take reasonable steps to securely delete, destroy or anonymize it, subject to applicable retention requirements.

10. Security

We use reasonable administrative, technical and physical safeguards appropriate to the nature and sensitivity of the personal information in our custody or control.

These measures are intended to protect information against unauthorized access, disclosure, alteration, loss or misuse.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have the right to:

Request access to personal information we hold about you;
Request corrections to inaccurate or incomplete information;
Withdraw consent for certain uses of your information;
Opt out of marketing communications;
Request information about our privacy practices; and
Exercise other rights available under applicable law.

To submit a privacy-related request, please contact sales@cam-systems.ca.

We may need to verify your identity before responding to certain requests.

12. Children and Minors

The CAM Packaging Systems Website is intended primarily for business professionals, organizations and individuals seeking information about commercial packaging equipment and solutions.

Our Website is not directed toward children, and we do not knowingly collect personal information from children where parental or guardian consent is legally required without obtaining that consent.

If you believe a child has provided personal information through our Website, please contact us at sales@cam-systems.ca.

13. Third-Party Websites and Services

Our Website may contain links to external websites, including industry organizations, trade show websites, technology providers or other third-party resources.

CAM Packaging Systems is not responsible for the privacy practices, security or content of third-party websites.

We encourage visitors to review the privacy policies of external websites before providing personal information.

14. Legal Requirements

We may collect, use, preserve or disclose personal information where reasonably necessary to comply with applicable laws, regulations, legal processes or governmental requests.

We may also disclose information where permitted by law to protect our rights, property, customers, employees or business operations.

15. Business Transactions

If CAM Packaging Systems is involved in a proposed or completed merger, acquisition, financing, reorganization, sale of assets or similar business transaction, personal information may be disclosed or transferred as permitted by applicable law and subject to appropriate safeguards.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business operations, Website functionality, technologies, privacy practices or legal requirements.

The date at the top of this page indicates when the Privacy Policy was last updated.

Where required by law, we will provide additional notice or obtain consent regarding material changes.

17. Privacy Contact

For questions, concerns, complaints or requests relating to this Privacy Policy or how CAM Packaging Systems handles personal information, please contact:

CAM Packaging Systems
Legal Entity: CAM Packaging Systems Inc.
Email: sales@cam-systems.ca
Mailing Address: 226 Industrial Parkway North, Unit #7 Aurora, Ontario L4G 4C3
Telephone: 905.737.5400

If you are not satisfied with our response, you may also have the right to contact the privacy or data-protection authority applicable in your jurisdiction.